Before traveling abroad to Italy, we've renewed our membership for NAPO, the National Association of Professional Organizers. We're also are about to seal the deal for local membership in NAPO-LA, here in Los Angeles, for which John serves as Vice-President (see picture of our Board of Directors, with John standing third from right). The national conferences, education, information, networking, organizing industry research, community service programs and the unique affiliation with the National Study Group on Chronic Disorganization has proved so valuable to us. It really makes our company stronger.
We thought it fitting to review our Code of Ethics we promise our clients. Ethics are important to us, as they should be for everyone you bring into your home or business office.
Code of Ethics, as promised by John Trosko and the team of Professional Organizers at OrganizingLA:
This Code of Ethics is a set of principles to provide guidelines in our professional conduct with our clients, colleagues, and community. As a member of the National Association of Professional Organizers, I pledge to exercise judgment, self-restraint, and conscience in my conduct in order to establish and maintain public confidence in the integrity of NAPO members and to preserve and encourage fair and equitable practices among all who are engaged in the profession of organizing.
Clients
Working Relationships
- I will serve my clients with integrity, competence, and objectivity, and will treat them with respect and courtesy.
- I will offer services in those areas in which I am qualified and will accurately represent those qualifications in both verbal and written communications.
- When unable or unqualified to fulfill requests for services, I will make every effort to recommend the services of other qualified organizers and/or other qualified professionals.
- I will advertise my services in an honest manner and will represent the organizing profession accurately.
Confidentiality
- I will keep confidential all client information, both business and personal, including that which may be revealed by other organizers.
- I will use proprietary client information only with the client's permission.
- I will keep client information confidential and not use it to benefit myself or my firm, or reveal this information to others.
Fees
- I will decide independently and communicate to my client in advance my fees and expenses, and will charge fees and expenses which I deem reasonable, legitimate, and commensurate with my experience, the services I deliver, and the responsibility I accept.
- I will make recommendations for products and services with my client's best interests in mind.
Colleagues
- I will seek and maintain an equitable, honorable, and cooperative association with other NAPO members and will treat them with respect and courtesy.
- I will respect the intellectual property rights (materials, titles, and thematic creations) of my colleagues, and other firms and individuals, and will not use proprietary information or methodologies without permission.
- I will act and speak on a high professional level so as not to bring discredit to the organizing profession.
This Code of Ethics is prepared by NAPO.